We’re happy to help answer any questions you might have about working, managing, researching, preparing for, or responding to special pathogens. Selecting a question type will help us route your question to the right person for a quick and efficient response. You can expect a response within 3 to 5 business days.

We look forward to helping you!

You may also contact us via email, [email protected].

Please note: we collect your contact information to respond to your request. We will not use your information in any other way.

Submit Your Question

Type of Question

Need help figuring out which type of question you have? Consult the following for more detailed descriptions.

  • Course Registration: Registration help, checking status  
  • Education Certificates: Help with continuing education credits and certificates  
  • Question for an Expert: Specific questions about special pathogens, preparedness, readiness, or patient care  
  • Online Resources: Help finding online resources
  • Consultative Services: Sign up to receive email notification when readiness assessments are available (readiness assessments help you determine organizational readiness to respond to special pathogen events)
  • Technology Question: Report an issue with the NETEC website, courses website, resource library website, or NETEC social media accounts  
  • Special Pathogen Research Network (SPRN): Questions about research activities, central IRB, biorepository, or SPRN
  • Other: Select this option if you’re unsure which category your question falls into 

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For Immediate Assistance

If you need immediate assistance with an active special pathogen event or suspected patient, please contact your local health department or the Centers for Disease Control and Prevention Emergency Operations Center. NETEC is staffed during normal business hours and is for routine requests for assistance only.