From the course: UX Writing Fundamentals: A Comprehensive Guide to UX Writing

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Useful and actionable

Useful and actionable

(lively music) - When it comes to writing effective microcopy, the words you use matter. To create a user-centered experience, it's important to use language that is both useful and actionable. Useful language means that the words you use provide the user with valuable information that helps them achieve their goal. For example, instead of using vague language like submit on a form button, use more descriptive language like sign up for our newsletter. This provides the user with a clear understanding of what will happen when they click the button. Actionable language means that the words you use encourage the user to take action. Instead of passive language, like, "Your request has been received," use active language, like, "We've received your request and we'll be in touch within 24 hours." This gives the user a sense of urgency and shows that you are actively working on their request. Let's take our example of the fitness app. When a user opens the app, they're presented with a…

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