From the course: UX Writing Fundamentals: A Comprehensive Guide to UX Writing
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Reducing cognitive load
From the course: UX Writing Fundamentals: A Comprehensive Guide to UX Writing
Reducing cognitive load
(bright music) - As UX writers, it's our responsibility to make sure that the language we use doesn't overload the user's working memory. This means using language that is clear, concise, and easy to understand. Cognitive load refers to the amount of mental effort required to complete a task. When we present information to a user, we want to minimize the cognitive load required to understand and act on that information. By reducing cognitive load, we can create a more seamless and intuitive user experience. One way to reduce cognitive load is by using familiar language and avoiding jargon. Jargon is language that is specific to a particular field or industry and can be confusing for users who aren't familiar with it. By using plain language, we can make our content more accessible and easier to understand. For example, in a healthcare app, we can use plain language to describe medical terms and procedures. Instead of using medical jargon like myocardial infarction, we can use plain…
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