From the course: UX Foundations: Usability Testing

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Writing post-session questions

Writing post-session questions

- After a usability session, you're likely to have a couple of questions for the participant. Some of your questions may be to do with what the participant said or did during the session. Others may be about how the participant does this task in their daily life. You may also want to ask questions about the participant's satisfaction with the task they performed. These are all things that you obviously can't create tasks for. Instead, the questions are more interview style. However, it's important that your questions stay behavioral. In other words, remember to only ask about things the participant has already done, not about things they may do in the future. There really isn't any point in asking questions that talk about future states or maybes. You'll get answers, but they aren't necessarily believable. If you want to know more about what a participant was saying or doing while they went through a task, it's best…

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