From the course: UX Foundations: Usability Testing
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Task list logistics
From the course: UX Foundations: Usability Testing
Task list logistics
- We normally present tasks to participants on a piece of paper for them to read, that way the participant can refer back to the task if they get confused. And we make sure that every participant gets the same instructions, which keeps the study variables the same between participants. We put each task on its own piece of paper for a couple of reasons. One is that it prevents participants from reading ahead and maybe finding a way to do something from clues in subsequent tasks. Also by handing tasks to someone one-by-one, it stops them from feeling overwhelmed. If you have a particularly slow participant, they won't leave the session feeling like they failed because they only got through a couple of tasks. For the same reason, it's sensible not to number the tasks and not to give them labels like task or instructions. A good task should feel like it's setting the scene for someone to carry out an action that they…
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