From the course: UX Foundations: Usability Testing
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Capturing real-time observations
From the course: UX Foundations: Usability Testing
Capturing real-time observations
- There are three main ways of helping observers track the things they see: a notepad and pen, an observer copy of the task sheet, or a shared online document. If you let observers use their own notepads then they can transfer those observations to post-it notes so that you can stick the notes up on the wall. By working as a team to rearrange those notes into themes, you can identify common issues that several observers noticed. Pulling observations from the notes into post-it notes is also a great exercise for getting all of your observers to work together and discuss what they saw during the study sessions. Alternatively, you might decide to print off copies of the task sheets for observers to use. Often in this situation, you show the task wording, then add what you hope to learn from this task and leave some space for observers to write their findings. This helps organize their findings in people's minds, because they…
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