From the course: Nano Tips for Maintaining Sales Relationships with Miles Croft

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Building professional relationships with clients

Building professional relationships with clients

From the course: Nano Tips for Maintaining Sales Relationships with Miles Croft

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Building professional relationships with clients

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Professionalism isn't about being formal; it's about being reliable and consistent. So show your clients that they can count on you by delivering on your promises and communicating clearly. Customers don't always need the best, they just need to be confident that you can deliver. So here's a simple practice for you to start. After your next meeting, follow up with a concise summary of what was discussed and the next steps. Remember that you can use AI to help make that, and then put any deadlines in your calendar so that you definitely remember. Clients really appreciate reliability and dependability, and these small actions gradually build a strong professional trust over time.

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