From the course: Mapping for User Experience Projects
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Creating maps: Where to go next - Miro Tutorial
From the course: Mapping for User Experience Projects
Creating maps: Where to go next
- At this point, you should know whether you need to create an exploratory map primarily for analysis or a summary map to share what you already know with other people. I've given you an overview of some key map types so that you can choose the most appropriate one for your needs. To learn more about how to use some specific types of maps with your team, take a look at these courses on LinkedIn Learning. For experience mapping, check out my course on Analyzing User Data from the UX Design series. That will give you the detailed steps you need to collect and analyze user data and an experience map format. Sarah Weise and Jeannie Walters both have courses on journey mapping. These are created more from a marketing perspective than a UX perspective, but in particular, Jeannie's case study course steps through the creation process for a journey map in good detail. Scenario maps can take many forms. I walk through the…
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