From the course: Learning Microsoft Power Virtual Agents

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Create a custom entity

Create a custom entity

- [Instructor] Over here in our left navigation pane, we have access to a list of entities. Entities are things that exist in the real world like cities, continents, dates and times, durations, email addresses. And the easiest way to imagine how entities fit into chat bots is that if we build our chat bot so that it's looking for a city, when someone is typing, information includes a city name it's actually looking for that, so that it can pull it out. It can extract that city name. It can extract the age of something. We've used Boolean previously and the way we did that, we had two buttons. But if someone's responding with text, what's your phone number in the U S format? What's your name? How long have you been waiting? So we want to create a new custom entity that is for project lines. And these are our Kinetico project lines. And the first is wind and the second is solar and the third is hybrid. And we could…

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