From the course: Intelligent Automation Foundations
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Complex intelligent automation solutions
From the course: Intelligent Automation Foundations
Complex intelligent automation solutions
- To give you a more detailed idea of what a multi-capability end-to-end solution might look like, let's step through a case study of how a bank's onboarding process has been automated using intelligent automation. First, some context. The banking process in question is designed to collect customer data and to use that data to assess customers' preferences and the bank's risk of doing business with that customer. This information allows the bank to decide whether or not to approve the customer. This process includes the following activities. Collecting and checking client data, such as identification documents, electricity bills, rental contracts, and more. Validating that data with government databases and other reference databases. Assessing the client's risk of fraud and insolvency. And finally, supporting the client by answering any additional questions. Traditionally, this would be a manual process, making it…
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