From the course: Ethical AI for Hiring and Talent Acquisition: A Conversation with Don Phin

What is ethical AI in hiring, and why does it matter?

From the course: Ethical AI for Hiring and Talent Acquisition: A Conversation with Don Phin

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What is ethical AI in hiring, and why does it matter?

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- What does ethical AI in hiring mean, and why is it such a critical issue today? - Ethics is doing the right thing, right? And there's a lot of things that we want to do. We want to use any tool, especially AI in a fair manner. So the green people are treated the same as the blue people, all right, the old people and the young people. So we want fairness, right? The other thing we want is transparency. And that's a really interesting phenomena in the AI world. We can be transparent and say that, "Hey, we're going to be using AI, "but it can't exactly all the time tell you "why the AI made the decision that it did." The "black box problem" in a sense is what they call it, right? So that's something that's always going to be a challenge moving forward. When we do these audits, and we talk about bias, and we talk about transparency, well, just how transparent can you get with a machine that's thinking for itself? We want things to be accurate. If a machine is going to decide if we get a job or not, we want it to be accurate in its assessment, right, of my skillsets, my abilities, all those types of things. We want to know that our information is secure, all right? Everybody's concerned about the hacking into systems, the disclosure of private information, it being used on the black market. All those types of things are going on, and it's very real. The number one risk concern of CEOs worldwide is cyber liability. And one reason is it discloses all the data, and we're capturing data that'll get disclosed, okay? And then the last thing is the business about privacy, and that's that kind of big brother problem. How much do I want technology infiltrated into my life, until it takes over my life, the Orwellian challenge about the whole thing, right? So that, when I talk about ethics, there's some legal components to it, and we'll talk about those a little bit, but there's also the moral components for lack of a better word.

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