From the course: Deep Learning and Generative AI: Data Prep, Analysis, and Visualization with Python

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Generative modeling use cases

Generative modeling use cases

- [Instructor] With the data sets provided in the course, there are several generative AI opportunities. you can explore. Customer Support Analysis. Chatbot Training. Personalized Marketing Offers. And Text Generation. For Customer Support Analysis, you could analyze customer queries to identify common issues or needs, helping you improve your services or tailor your communications. For example, you could use sentiment analysis to determine the sentiment of customer interactions to gauge overall customer satisfaction. Or you could perform topic modeling. Using natural language techniques, you could extract topics from customer chats to see what subjects are most common. For example, topics like customer service, network issues and product offers. You can use the data to train a chatbot that can respond to frequently asked questions or standard customer queries. For example, the query, "How can I check my data usage for this month?" It's common among telecom customers who want to…

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