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Customer Journey Mapping with Generative AI Preview

Customer Journey Mapping with Generative AI

With Maury Rogow Liked by 281 users
Duration: 1h 17m Skill level: Beginner + Intermediate Released: 7/29/2024

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Course details

Launch effective customer journeys faster with AI. This course shows how to use artificial intelligence to quickly build assets across your entire funnel—from ads and outreach copy to blogs, landing pages, videos, and more. Learn how to leverage low-cost AI tools to craft clear customer journeys that incorporate personalized messaging, consistent branding, and on-point sales pitches. Instructor Maury Rogow gives tips to build rapport, uncover pain points, and offer value-driven solutions to your customers and prospects. Cut costs and save time on production while keeping your CX cohesive and effective with AI-generated customer touchpoints.

This course is part of a Professional Certificate from Microsoft.

Skills you’ll gain

Earn a sharable certificate

Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.

Sample certificate

Certificate of Completion

  • Showcase on your LinkedIn profile under “Licenses and Certificate” section

  • Download or print out as PDF to share with others

  • Share as image online to demonstrate your skill

Meet the instructor

Learner reviews

4.8 out of 5

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Contents

What’s included

  • Practice while you learn 1 exercise file
  • Test your knowledge 5 quizzes
  • Learn on the go Access on tablet and phone

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