From the course: Creating a Culture of Continuous Improvement
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Remaining patient, avoiding pitfalls
From the course: Creating a Culture of Continuous Improvement
Remaining patient, avoiding pitfalls
- There are many factors that can contribute to the doom and destruction of a continuous improvement culture. Thus far, we've offered things for you to do. But, what about what not to do? First, don't fill up on low hanging fruit. The analogy of low hanging fruit is fairly common in business. Essentially, it refers to those projects we choose to tackle, because they are obvious, easy and accessible. It's the totally natural human tendency to go for an easy win, because it gives the impression of progress. I've found that this is fine, even encouraged in the beginning, as a way of building support or momentum. But, if you only focus on the low hanging fruit, you avoid working on the bigger underlying problems, which, in the long-term, are actually what matter. Second, be open to transparency and encourage people to tell the truth, to speak their mind. In the classic Hans Christian Andersen folk tale, The Emperor's…
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