From the course: Creating a Culture of Continuous Improvement
Join today to access over 24,500 courses taught by industry experts.
Modeling the behaviors for continuous improvement
From the course: Creating a Culture of Continuous Improvement
Modeling the behaviors for continuous improvement
- It's hard to take people seriously when they say one thing and do another. Having leaders espouse the behaviors deemed virtuous, and having them use that as a signal to others will go a long way in shifting the behavior of the organization. There are several key elements that I have found helpful in enabling such a transformation. First, be supportive. Your role as a leader is to be a teacher, mentor, coach, all in service to your staff. It's not to be able to boss people around. Provide an environment that is free for strategic experimentation and be okay when things don't go as planned 100% of the time. At the same time, focus on improving outcomes. The journey is important, but the destination is what people mostly remember. Don't lose sight of the intended outcome, what you're trying to achieve together. Not everything is going to be a home run but they shouldn't all be strikeouts either. Along the way, seek…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.
