From the course: Building and Mapping User Stories

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Benefits of user story mapping

Benefits of user story mapping

- [Narrator] Why is a story map so important? How can your team benefit from it? Before getting into that, let me ask you a few things. Do you often find gaps in your user stories? Do you know how to identify functionalities that customers need that they do not even know about? Does your product team have a shared understanding of the user experience and the business need? Does your team know how the next product iteration will look based on that shared understanding? If your answer is no to most of the questions, the user story map will definitely benefit your product team. Let's talk about how. User story's a map following the user experience in the product. This helps the team anticipate functionalities that customers will need in the product. The user story map helps identify gaps in the customer's experience. For instance, in our HD Rental Car user story map, we discovered that we need to implement a user experience…

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